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Standard operating procedures (SOPs) are important in a business. As the name implies, they set the standards for how your business operates and also provide instructions for your team to carry out the work with a good degree of consistency. For highly successful businesses, they are at the foundational core; and the mission, vision, and […]
Job interviews are not exactly on anyone’s bucket list. But they are a necessary part of a good hiring process. While the word “interview” can be intimidating for many (including the interviewer!), it is really about having a conversation to determine whether the position and the person are a good match. In that sense, as […]

“I’m not good at sales.” This is the lament of many who do not have a natural gift for persuasion. It is also an excuse for not selling. And yet, everyone has to “sell” something. Whether it is selling their team on a new idea, selling a prospective employer on why they are the best […]

This is the time of year when leaders are naturally in the mindset of reflection on the past year and anticipation of the next. Finishing the current year’s initiatives and goal setting for the coming year are top of mind for most business leaders. It’s also the time when vision should be revisited, first […]

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