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The $125 Million Cost of Miscommunication In 1998, NASA launched the Mars Climate Orbiter with the mission of studying the atmospheric conditions of the planet. Its mission ended on September 23, 1999, when it was discovered to have burned up in Mars’ atmosphere. What caused this very costly catastrophe? Was it the atmosphere or, perhaps, […]
There has always been a diversity of generations in the workforce, making for an interesting dynamic. It provides a natural blend of experience, ideas, and energy that, together, have served well through time. But now, with more generations in the workforce than ever, the generational dynamic can find itself falling apart instead of pulling together. […]
“URGENT! My client changed plans and added to the scope of work. I need help ASAP!” The stress behind the request was palpable. Why would this otherwise calm, take-charge, and get-it-done kind of person be hitting this level of stress? It turns out she was reflecting the pressure of her environment. It was affecting her […]
“I don’t know what happened.” “We hired this person to get results and now their team is so frustrated and burned out, we are getting worse results than ever.” “We hired this person to do creative work, but, now, all we have is chaos.” “We hired this person for their ability to create a flow […]
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