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A Tale of Two Bosses Meet The Micromanager. Chances are, you have met The Micromanager. You will find him wandering the halls, looking for team members who dare deviate from their work. His favorite find: a collective group chatting by the coffee pot. “Aha!” he says to himself. “These people need more work!” Of course, […]
The $125 Million Cost of Miscommunication In 1998, NASA launched the Mars Climate Orbiter with the mission of studying the atmospheric conditions of the planet. Its mission ended on September 23, 1999, when it was discovered to have burned up in Mars’ atmosphere. What caused this very costly catastrophe? Was it the atmosphere or, perhaps, […]

They work at a major warehouse store, in the tire center – two guys named Matthew and Tim. While some in their positions would look at their work as “just a job”, Matthew and Tim have created something different. They have made it their mission to focus on service and not on sales. While the […]

In a relatively small slice of history, the world has undergone a rapid progression of transportation. Think about it. For centuries, mankind’s travel was limited to the distance one could travel on foot, by horse or wheeled cart, or by boat. Then came the expansion and industrial revolution eras. Mankind’s world quickly expanded as people […]

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