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In previous articles, we discussed ways you can use video to effectively and efficiently communicate in business and deliver policies and procedures in a more real-time manner. In this article, we will cover a third way to use video in business in a way that positively impacts your bottom line. As a business leader, you […]
Constant innovation is the key to crushing the competition in any business, but creating real, sustainable innovation is one of the hardest things for any business to generate. Those businesses that do manage to create innovation on a consistent basis don’t have magic bullets, they have magic teams. The teams—particularly the managerial teams—that make up […]
It’s no secret. Today’s “to do” list for the average business leader outpaces any version in history. The devices that were intended to make our lives easier have also made them more demanding of immediate attention. Think about it. If you sat down today and listed every task you have…in your mind, in your email, […]
Have you ever come away from a bad customer service experience thinking, “That person is in the WRONG job!”? You also likely went away muttering quietly, and yet hoping someone heard you saying, “I’m NEVER coming back here.” Conversely, perhaps you’ve had an outstanding customer service experience where you thoroughly enjoyed the process and were […]
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