Individuals and businesses often choose a focus word for the year. The major focus for my business this year is “culture.” And while we will go into detail in future articles about the indicators and scorecards you can use to practically identify and measure its effectiveness in your organization, I first wanted to go back […]

You are driving along, reaching a good cruising speed, and suddenly, your steering wheel starts to vibrate. Your car begins to ride like a tank. You slow down and raise your hand slightly off the wheel. Sure enough, your vehicle veers to the side. It is confirmed. Your tires are out of alignment. Out of […]