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Strength Leader Blog
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In a recent interview with Ken Coleman, Will Guidara, author of Unreasonable Hospitality, talked about the difference between service and hospitality. “Service is the thing you do. It’s part of your product. Hospitality is how you make people feel when you’re doing that thing.” – Will Guidara He went on to tell how a foodie […]
With the most recent advancements in the AI world, mere humans are beginning to question their place and their value in the workplace. As in the past, when new technology takes hold, roles are redefined, and skills must be applied in new ways. Think about the milkman. For over 150 years, the friendly neighborhood milkman […]
Indicators “Something really should have been done earlier, before the situation got so out of hand!” “We weren’t sure what to do or where to start, so we just maintained the status quo. Growth is pretty much stalled.” “It started off well enough, but then it just fell by the wayside in lieu of more […]
Observations “When he was young, he used to line up his stuffed animals on the bed and give them their medications.” “Much to the consternation of her friends with other interests, she used to make up lessons and give them homework to do.” “She just wanted to be the line leader.” “He was always creative, […]
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