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“Something is not right here.” “This work is de-energizing…draining, in fact.” “I can’t seem to get motivated about this (job, client, project). What’s wrong with me? I am normally driven to achieve, and now, all I feel is apathy.” “Details? They drive me nuts and slow my progress!” “Lack of details? This drives me […]
Somewhere in the world, a customer or client is wondering… Is anyone ever going to call me back? Has my order shipped? When is the (service provider) coming? All these questions boil down to one thing: “Does anyone care enough to own my issue and help me address it?” In a world of artificial […]

When you read the word “influence,” what comes to mind? Advice? Mentoring? Svengali? An unhappy baby on an airplane? Influence is the capacity to have an effect on the character, development, or behavior of someone or something. As leaders of ourselves or others, we have the ability to influence. It seems that influence, with the […]

The beginning of a year provides a proverbial clean slate – a chance to create and develop new goals and ideas, the opportunity to close the books on one year and write a new ledger for a new year, and a time to realign your team around core values and focus. In short, it […]

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