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Leadership is not a destination; it is a journey. Leaders who think they have “arrived” are totally missing the point. And that point is that leaders don’t arrive; they strive. They strive for excellence every single day. This means that leadership growth must be intentional in order to be impactful. Leadership is a habit. The […]
“I feel like I’m not being heard,” said the employee. “I offer suggestions, and it’s as if no one hears me. But then, if someone else offers the same exact suggestion, it is heard and implemented right away.” “Why doesn’t my manager hear ME?” This tends to be a two-sided issue, summarized in one word: […]

Communication, on the surface, seems like a simple thing. Messages are delivered, and messages are received. This is great, except that humans are not machines, and between delivery and reception, there can be a gap. In a recent article published by The John Maxwell Company, this gap is called the “Intention/Perception Gap (I/P Gap).” […]

I was recently tasked to speak to an audience of coaches known for their leadership focus. You would think that the overall audience appeal would be for a speaker who was very direct and candid – to speak in bullet points and talk about results – in order to effectively drive the message home. But […]

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