Communication, on the surface, seems like a simple thing. Messages are delivered, and messages are received.
This is great, except that humans are not machines, and between delivery and reception, there can be a gap. In a recent article published by The John Maxwell Company, this gap is called the “Intention/Perception Gap (I/P Gap).”
Well-intentioned messages can be perceived as the exact opposite unless we are careful to ensure that what the listener is receiving is as clearly understood as what the speaker intended.
As a leader, there are things you can do to ensure that your message is conveyed clearly and received well. Take a few minutes to read this article to learn how you can be clear and effective in your communications.
As the CEO of Strength Leader Development, Deb Ingino is a highly sought-after international executive mentor, coach, trainer, and speaker. Deb is well versed in global business operations and helps business leaders and their teams to discover and leverage their strengths, so they can create highly collaborative teams that deliver great results. With a refreshingly direct style, and using the Maxwell Method, Deb helps leaders and teams to deliver profitable results. Connect with Deb to learn more about her mentorship and coaching programs to equip you with advanced strategies to elevate your results.