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Do you remember when you went off to college or left home for the first time? It was a mix of fear, excitement, adventure, and anticipation, all rolled into one big life experience. Then your first holiday break came. You looked forward to going home to all the familiar people and experiences you had […]
Communications were, at best, unclear. Often, they were non-existent. Consequently, balls were being dropped across the board. The term “ASAP” was part of every email, with otherwise dedicated team members being frustrated by not being able to manage expectations because they didn’t even know what the expectations were. The team was under constant pressure […]

In previous articles, we talked about the heart of business (service) and the head of business (wisdom). In this article, we talk about the hands of business (diligence). It is important to have a heart of service and a mind of wisdom in business, but the hands that carry out that service and bring […]

It is that time of year, the time when most company leaders face the annually dreaded challenge of employee performance reviews. It is actually a shared dread, as employees look forward to the process even less than their leaders do. According to Gallup, “only 14% of employees strongly agree their performance reviews inspire them […]

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