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As a leader, one of your main responsibilities is to ensure the work gets done, the goals are met, and your customers are served. In a sizeable operation, this means you need help from your team! But what if your team isn’t delivering? Your natural inclination may be to “push harder” because your natural assumption […]
I have some pretty smart friends who will be sharing a slice of their leadership message on my blog. This week it is my friend Jeff Beaudin. Enjoy Jeff’s insightful post! – Deb ————— In Case of Emergency… Think back. Do you remember what you were taught to do if you should suddenly find […]
We have all had days when our course was changed – for better or for worse – by an encounter with just one person. Stop at the coffee shop on your way to the office and receive stellar service with a smile, and your day is off to a great start. (Granted, […]
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