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The last month of the year is one of the busiest months of all. For most, it includes two major holidays, each with added family and community commitments. For business, it includes year-end project completion and financial reporting, combined with preparations for the new year. This often means a high level of work and […]
You may not understand them. You may not even like working with them. In fact, they may downright aggravate you. But you need them. You need the people who are opposite of you. There is great value in the symbiotic relationship of introverts and extroverts. Extroverts tend to be the initiators and risk takers; […]
“How much longer will I have to wait in this line?” It is a question people ask themselves daily as they wait in line for food service, airport security clearance, making a purchase, or sending a package. Even in online business, customers who purchase are asking, “How long do I have to wait?” In […]
“My best employee just left to work for my competitor. He said he did not feel that his work here was valued and appreciated. I don’t understand that at all…we gave him a significant pay raise last year!” This is the lament of a leader who does not understand fully the language of giving […]
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