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Strength Leader Blog
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Have you ever come away from a bad customer service experience thinking, “That person is in the WRONG job!”? You also likely went away muttering quietly, and yet hoping someone heard you saying, “I’m NEVER coming back here.” Conversely, perhaps you’ve had an outstanding customer service experience where you thoroughly enjoyed the process and were […]
In a recent email message to his audience, successful entrepreneur Derek Halpern tells about the day he realized he was going to have to leave the corporate world in order to make an impact in business. He had worked on a presentation and provided it to his boss. He had put a great deal of […]
There’s a lot of talk about teamwork these days. Why? Because it’s the beginning of baseball season, of course. Baseball owners and managers invest a great deal of time and money in recruiting and hiring each player. They look for the best talent out there and aggressively compete against other franchises to build their “A” […]
It is my privilege to work with businesses of all sizes, from large corporate entities to self-employed startups to non-profit organizations. Though the focus and scale of each business is different, at a core level, there are seven areas that are “make or break” for any business. Principles Good business principles are the foundation […]
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