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Let’s be real. We are facing enormous challenges, massive changes, and sudden shifts in every area of life – personal, professional, and societal. No area is untouched, and where we were just three weeks ago is so very different from where we are today. While we leaders are adept at change, and often the […]
Somewhere in the world, a customer or client is wondering… Is anyone ever going to call me back? Has my order shipped? When is the (service provider) coming? All these questions boil down to one thing: “Does anyone care enough to own my issue and help me address it?” In a world of artificial […]
When you read the word “influence,” what comes to mind? Advice? Mentoring? Svengali? An unhappy baby on an airplane? Influence is the capacity to have an effect on the character, development, or behavior of someone or something. As leaders of ourselves or others, we have the ability to influence. It seems that influence, with the […]
The end of a year is a great time to evaluate – to reflect on the current year and finalize plans for the new year. It is also packed with other (personal and community) commitments. There is a way to carry the load and still make progress. It comes down to focusing on the […]
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