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It is a business model that is not supposed to work. In 2016, it only had 1,950 locations versus its main competition, which had 14,000 locations. In an era of 24/7, 365-day-a-year operations across a multitude of industries, it is closed one day a week, resulting in an estimated loss of over $1 billion […]
Organization is important in any business. If you doubt its significance, consider that bankruptcy is often coupled with the concept of re-organization. It means something has become so “disorganized” or “out of balance” that it has impacted the viability of the company and must be “re-organized” for it to work again. No business leader […]

This series of “Lessons from Al” is dedicated to the life and legacy of one of the most influential mentors in my life, career, and management, Al Berg. It is profoundly true that life and leadership begin and end…with legacy. We begin with the legacy that is handed down to us; and into that, […]

This series of “Lessons from Al” is dedicated to the life and legacy of one of the most influential mentors in my life, career, and management, Al Berg. Add this to the “Statements You Would Never Hear at NASA” list: “Countdown…3…2…1…Oops, did anybody remember to fuel up?” Rocket scientists know the importance of these […]

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