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What is the basis of good communication? Some would argue it is honing your speaking skills to a level of excellence. Others would say it is important to develop strong listening skills. Both are important, but communication that has impact hinges, first and foremost, on a factor that is seldom mentioned. This factor is the […]
“I am having an issue. I need help ASAP.” “This is not working.” “Why isn’t this project done?” These are some of the obscure messages people send when they need help. The problem is, they don’t provide enough detail to establish context for what they are asking. It begs the question, “Help with what?” or […]
Being an effective leader is very much about maintaining strong relationships. In previous articles in this mini-series, we have discussed three key relationships for leaders. Your relationship to yourself. Your relationship to your team. Your relationship to your clients and customers. In this article, we will discuss your relationship to your environment. When assessing strengths, […]
“I feel like I’m not being heard,” said the employee. “I offer suggestions, and it’s as if no one hears me. But then, if someone else offers the same exact suggestion, it is heard and implemented right away.” “Why doesn’t my manager hear ME?” This tends to be a two-sided issue, summarized in one word: […]
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