Several decades ago, there was a thriving business. The leadership team included a hard-liner and a lovable visionary – an unlikely but highly effective duo. They led a corporation through a dip and into a massive upturn, the visionary focused on growth and the hard-liner focused on cost containment. This resulted in a healthy expansion […]

In our previous article, we talked about what happens when you have “Competition Within.” The effects of a disjointed team are obvious and corrosive. Now let’s talk about what happens when you have “Collaboration Within.”  In this example, a certain company has two main missions: provide stellar service and empower the people who serve. The […]