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According to Gallup, “The number-one reason people leave their jobs: They don’t feel appreciated.” Sadly, “65% of Americans received no recognition in the workplace last year.” Here in the U.S., it is Thanksgiving week. While we tend to think of Thanksgiving on a personal level, and are certainly thankful for our family and friends; there […]
Myriads of books have been written on the subject. Training systems are built around it. And yet the lament remains. How do I deal with difficult people? This is one of the top issues leaders face today. The fact is, you can have a great product or service. You can have solid systems. But if […]

She had an impressive record of service, which included serving a successful term as mayor of a local city. We’ll call her “Mary” for the sake of confidentiality. Mary applied for a position in a corporate legal department. Her experience, credentials, and attitude of service more than qualified her for the position, and the combination […]

A few decades ago, two men came onto the scene, perhaps two of the greatest innovators of all time. They each had ideas – bigger ideas than anyone could see then. They saw a vision others had not even imagined yet. Those two men were Steve Jobs and Bill Gates. They not only changed […]

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