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In a recent interview with Ken Coleman, Will Guidara, author of Unreasonable Hospitality, talked about the difference between service and hospitality. “Service is the thing you do. It’s part of your product. Hospitality is how you make people feel when you’re doing that thing.” – Will Guidara He went on to tell how a foodie […]
Deb Ingino is a highly sought-after executive coach, mentor, consultant, and speaker worldwide. Deb is well versed in business operations and in the importance of asking key questions most business leaders won’t ask themselves. She brings deep experience in leadership development, strategy, high performance team building and effective communication. She has a passion for leading […]
If you ask the leader of a company why an employee left the company, they will often indicate the person left because of money. And, while this is a factor, especially now as personal budgets are stretched to near breaking points, study after study has confirmed it is not the main factor. The main factors […]
In business today, as never before, there is a need for agility and action. In decades past, businesses had the luxury of making decisions and moving at a more measured pace. Before the internet, research and development took longer. In-person meetings took more time to plan and required more logistics. Manufacturing automation existed, but not […]
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