“What was your favorite decade?” a young person asked an elderly person, now in her ninth decade of life. The young person expected that one of the decades of carefree times and financial ease would have been chosen; but that was not the case. Instead, the elderly woman said the hardest decade was also her […]

Individuals and businesses often choose a focus word for the year. The major focus for my business this year is “culture.” And while we will go into detail in future articles about the indicators and scorecards you can use to practically identify and measure its effectiveness in your organization, I first wanted to go back […]