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“I am having an issue. I need help ASAP.” “This is not working.” “Why isn’t this project done?” These are some of the obscure messages people send when they need help. The problem is, they don’t provide enough detail to establish context for what they are asking. It begs the question, “Help with what?” or […]
You’ve seen them – social media posts that go on for paragraphs, complete with endless details and sometimes loaded with emojis. And then there are the “three-word” posts – to the point, no fluff. You see it in emails as well. There are those who email like they are texting – no name, no […]
Several decades ago, there were essentially only two means of communication in business – mail and phones. When it came to business, these represented the two forms of intake. The pace of business was measured in days or months. But then came the fax machine, a device now nearly antiquated, which effectively changed the […]
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