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“I feel like I’m not being heard,” said the employee. “I offer suggestions, and it’s as if no one hears me. But then, if someone else offers the same exact suggestion, it is heard and implemented right away.” “Why doesn’t my manager hear ME?” This tends to be a two-sided issue, summarized in one word: […]
Risk management. Few like to think about it. Many put off unpleasantries like risk management planning, crisis communication plans, and remediation plans. And, let’s face it, no one likes to get the call from the risk manager saying, “We need to talk.” Marketing is fun, and sales are exciting. Development is interesting. But communication […]
We are a world built on connections. You are reading this article because all those connections are working, from the worldwide network of programmers who created the platform, plugins, and processes; to the hosting company; to the company that issues the emails and their network of programmers and processing mechanisms. Here you are, reading something […]
It is the irony of the technical age: we are more connected than at any time in history; yet more disconnected than ever. Someone recently called a major retailer. After being on hold for a considerable amount of time, waiting for the correct department to answer, she drove to the location…all the while still […]
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