The workplace is made of people. Inevitably, there will be conflict. There are two kinds of conflict: inner conflict and outer conflict. And, often, these are intricately connected. The result? Workplace disputes, silo effects, stand-offs, and stalemates. Personality clashes. Lack of productivity. Poor communication. Arguments. Silence. Aggression and passive aggression. Triangulating. Lack of focus. Apathy. […]