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Let’s be real. We are facing enormous challenges, massive changes, and sudden shifts in every area of life – personal, professional, and societal. No area is untouched, and where we were just three weeks ago is so very different from where we are today. While we leaders are adept at change, and often the […]
He was uniquely talented – one of those people who could do everything he set his mind to. The problem was, he did. He wore nearly every hat in the business simultaneously. He was the ideal team member until there came a point where something had to give. Health, family, energy, passion: all started […]
Good communication is foundational to success – in families, in businesses, and in communities. Bad communication can be the recipe for disaster. One round of bad communication amongst family members or friends can damage relationships for years, decades, or even generations. The proverbial family feud can stem from one (often minor) miscommunication. Bad communication […]
Somewhere in the world, a customer or client is wondering… Is anyone ever going to call me back? Has my order shipped? When is the (service provider) coming? All these questions boil down to one thing: “Does anyone care enough to own my issue and help me address it?” In a world of artificial […]
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