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Strength Leader Blog
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Somewhere in the world, a customer or client is wondering… Is anyone ever going to call me back? Has my order shipped? When is the (service provider) coming? All these questions boil down to one thing: “Does anyone care enough to own my issue and help me address it?” In a world of artificial […]
It is a business model that is not supposed to work. In 2016, it only had 1,950 locations versus its main competition, which had 14,000 locations. In an era of 24/7, 365-day-a-year operations across a multitude of industries, it is closed one day a week, resulting in an estimated loss of over $1 billion […]
Every person, at some time or another, must know how to sell. “I am not a salesperson,” you may say, “I am _____________.” You can fill in the blank with any number of roles – a business owner, mother/father, assistant, accountant, attorney, or quality control manager, for example. The roles are endless. But every single […]
Each business has a unique culture and branding. Successful companies become successful because they are known for their product, service, culture, and branding. For example, there was a solid retail company that operated successfully for decades under the hallmarks of quality, reliability, and trust. This was their signature culture and branding. Their products were […]
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