Do you remember when you went off to college or left home for the first time? It was a mix of fear, excitement, adventure, and anticipation, all rolled into one big life experience. Then your first holiday break came. You looked forward to going home to all the familiar people and experiences you had […]
Somewhere in the world, a customer or client is wondering… Is anyone ever going to call me back? Has my order shipped? When is the (service provider) coming? All these questions boil down to one thing: “Does anyone care enough to own my issue and help me address it?” In a world of artificial […]
Each business has a unique culture and branding. Successful companies become successful because they are known for their product, service, culture, and branding. For example, there was a solid retail company that operated successfully for decades under the hallmarks of quality, reliability, and trust. This was their signature culture and branding. Their products were […]
We are a world built on connections. You are reading this article because all those connections are working, from the worldwide network of programmers who created the platform, plugins, and processes; to the hosting company; to the company that issues the emails and their network of programmers and processing mechanisms. Here you are, reading something […]
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