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Marketing, sales, and operations, simply put, are conversations. Like any good communication, these involve speaking and, just as important, listening. Master the art of communication, and you can master these critical areas of business. Surveys, customer reviews, conference feedback, polls, suggestion boxes – these are just some of the means companies use to portray a […]
This series covers the 12 Habits of Effective Entrepreneurs. Click here to view previous articles. Habit #12 – Remediation “We know the facility is in need of repair, but this will have to wait. We need to spend more money on marketing so we can generate sales.” A few months after this meeting, the compliance […]

Standard operating procedures (SOPs) are important in a business. As the name implies, they set the standards for how your business operates and also provide instructions for your team to carry out the work with a good degree of consistency. For highly successful businesses, they are at the foundational core; and the mission, vision, and […]

Leaders everywhere know the merits of communicating the company vision, mission, values, and goals to their teams. They understand the utmost importance of effective and efficient operations. They are often good at relaying these guiding principles and practices to their teams. And, while teams will listen intently because most really do want to do […]

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