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Truly effective business leaders have both an operational mindset and a heart for people. You will occasionally meet a leader who has singular focus toward one side or the other; but they will be limited because of it. On one hand, a leader must build the business with close attention to the bottom line; and […]
Communication, on the surface, seems like a simple thing. Messages are delivered, and messages are received. This is great, except that humans are not machines, and between delivery and reception, there can be a gap. In a recent article published by The John Maxwell Company, this gap is called the “Intention/Perception Gap (I/P Gap).” […]
In the classic book on success, author Napoleon Hill shares the story of the birth of his son. Hill wrote the following: “I first saw him twenty-four years ago, a few minutes after he was born. He came into the world without any physical sign of ears. The doctor admitted, when pressed for an opinion, […]
In our previous article, we talked about what happens when you have “Competition Within.” The effects of a disjointed team are obvious and corrosive. Now let’s talk about what happens when you have “Collaboration Within.” In this example, a certain company has two main missions: provide stellar service and empower the people who serve. The […]
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