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A recent podcast featured a special ops veteran who had gone on to work deep in the security and intelligence units of a major organization. Trained to be tough, and toughened even more by experience, the one thing that stood out from the interview was not what you would expect. His response, when asked about […]
It may be one of the most infamous movie lines of all time (from the movie Cool Hand Luke): “What we’ve got here is a failure to communicate!” But the modern-day reality is that, very often, we STILL have a failure to communicate. “We have policies and procedures; why can’t my employees just comply?” “We […]
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