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In previous articles, we talked about the heart of business (service) and the head of business (wisdom). In this article, we talk about the hands of business (diligence). It is important to have a heart of service and a mind of wisdom in business, but the hands that carry out that service and bring […]
It is a business model that is not supposed to work. In 2016, it only had 1,950 locations versus its main competition, which had 14,000 locations. In an era of 24/7, 365-day-a-year operations across a multitude of industries, it is closed one day a week, resulting in an estimated loss of over $1 billion […]
It is that time of year, the time when most company leaders face the annually dreaded challenge of employee performance reviews. It is actually a shared dread, as employees look forward to the process even less than their leaders do. According to Gallup, “only 14% of employees strongly agree their performance reviews inspire them […]
It has been said that you can tell a lot about a person based on how they interact with different people. This is why I have great respect for my friend and mentor, John C. Maxwell. He is known for saying, “My name is John, and I am your friend.” There is no pretense, […]
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