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Strength Leader Blog
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Somewhere in the world, a customer or client is wondering… Is anyone ever going to call me back? Has my order shipped? When is the (service provider) coming? All these questions boil down to one thing: “Does anyone care enough to own my issue and help me address it?” In a world of artificial […]
The company was a leader in the market, with technological advances that had deep impact on its customers. It attracted great employees, who were eager to be part of its future. The Rock Star Salesperson One of the company’s new hires was a salesperson who was considered a rock star. With a strong track […]
“The power is out!” In today’s modern world, this is not a term anyone wants to hear. We’ve all been there, in that moment when your mind must switch gears to determine what you CAN do without power. In most cases, especially in the workplace, the answer is, “Not much.” Power is so important, that, […]
“I have called your company five times across four weeks for a health-critical medical product. On the first call, we were told the product would be shipped that day. On the second call, we found out it had not been shipped. It was to be shipped that day (and it was), but it was […]
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