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In our last article, we talked about respect. One tenant of respect is to exceed expectations – always give people more than they bargain for. Companies who do that stand out. Zappos comes to mind. They deliver shoes…but they deliver them about as fast as anyone anywhere delivers anything. And then if you don’t […]
I am blessed to know some of the most talented and skilled people in the world. Their abilities amaze me. Some are artistic, like a coaching client who is a syndicated cartoonist, now putting his talent to work in a very meaningful way. Or my friend Scott Stearman, who captures expression in […]
Boxes are great inventions. They can hold just about anything – from mementos to gifts to files to refrigerators! On the other hand, they can become depositories for indecision, which is often why, when folks are moving, they come across several “mystery” boxes from previous moves. Just as a household needs boxes, businesses […]
I was inspired this week by the story of a teenager who set out to walk 10 miles – in the snow – to a job interview. I guess I wasn’t the only one who was inspired because the story made national news. This just proves that responsibility is so rare, it is newsworthy. […]
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