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“I don’t know what happened.” “We hired this person to get results and now their team is so frustrated and burned out, we are getting worse results than ever.” “We hired this person to do creative work, but, now, all we have is chaos.” “We hired this person for their ability to create a flow […]
While it remains to be seen what history books will reflect on when it comes to the decade of the 2020s, one thing is certain. It will be earmarked by one word: CHANGE. Since 2020, there has been a constant state of change that escalates now on a daily basis. Business owners and leaders have […]

Standard operating procedures (SOPs) are important in a business. As the name implies, they set the standards for how your business operates and also provide instructions for your team to carry out the work with a good degree of consistency. For highly successful businesses, they are at the foundational core; and the mission, vision, and […]

Job interviews are not exactly on anyone’s bucket list. But they are a necessary part of a good hiring process. While the word “interview” can be intimidating for many (including the interviewer!), it is really about having a conversation to determine whether the position and the person are a good match. In that sense, as […]

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