A month ago, the economy was booming. According to the Bureau of Labor and Statistics, payroll employment rose by 273,000 in February 2020. The unemployment rate held steady at 3.5% (versus 9.9% ten years prior). The Dow Jones Industrial Average had its highest closing record ever on February 12, 2020. The NASDAQ topped 9,500 […]
This series of “Lessons from Al” is dedicated to the life and legacy of one of the most influential mentors in my life, career, and management, Al Berg. We celebrated the $50 million year. We celebrated the $100 million year. We celebrated the first $1 million day. But Al never let us ride the […]
“How much longer will I have to wait in this line?” It is a question people ask themselves daily as they wait in line for food service, airport security clearance, making a purchase, or sending a package. Even in online business, customers who purchase are asking, “How long do I have to wait?” In […]
Every business needs systems. And every business needs people. Therein lies the conflict. There are multiple tools and systems for everything from accounting to marketing to production. Thanks to technology, there are myriads of mind-boggling, deer-in-the-headlight options. And, of course, every person has preferred methodologies for how they organize and do their work. This […]
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