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Dialogue is an interesting word. It comes from the Greek “dia”, meaning “through”, and “logos”, meaning “word”. It is gathering information through words, like the function of a tech dialog box. It is sharing ideas through words or word pictures. It is helping through words of encouragement and support. It is resolving issues through words. […]
What is the basis of good communication? Some would argue it is honing your speaking skills to a level of excellence. Others would say it is important to develop strong listening skills. Both are important, but communication that has impact hinges, first and foremost, on a factor that is seldom mentioned. This factor is the […]

He grew up poor and, while his mother worked day and night to support him and his brother, their father had abandoned the family years before. But his life was transformed by the lessons and actions of his mother. One day, in response to falling grades, she announced there would be no more than three […]

He was a gifted entrepreneur with a thriving business and a growing team. At least, that is how it appeared to outsiders who saw the frequent posts for hiring. But behind the curtain lived a dirty little secret: his turnover rate was 100% per year! His name? Micromanager. When people would leave, Micromanager would say… […]

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