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This series of “Lessons from Al” is dedicated to the life and legacy of one of the most influential mentors in my life, career, and management, Al Berg. There is a common thread in each of these. Can you determine what it is? Water…or a delicious root beer float White…or warm, decadent mocha cream […]
“How much longer will I have to wait in this line?” It is a question people ask themselves daily as they wait in line for food service, airport security clearance, making a purchase, or sending a package. Even in online business, customers who purchase are asking, “How long do I have to wait?” In […]
For some, delegating comes easily. For others…not so much. You may have seen the commercial where one person says to another something along the lines of, “Can you find me a qualified plumber, check out three references, negotiate the best rates, and schedule him or her to come next Tuesday?” And then the delegator […]
In his most recent book, Leadershift: The 11 Essential Changes Every Leader Must Embrace, John C. Maxwell addresses an all-important aspect of leadership that most learn only by experience. That aspect is the shift that is needed to become a truly effective leader. Leadership doesn’t just happen. There are those who are more naturally geared to lead […]
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