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He was uniquely talented – one of those people who could do everything he set his mind to. The problem was, he did. He wore nearly every hat in the business simultaneously. He was the ideal team member until there came a point where something had to give. Health, family, energy, passion: all started […]
Somewhere in the world, a customer or client is wondering… Is anyone ever going to call me back? Has my order shipped? When is the (service provider) coming? All these questions boil down to one thing: “Does anyone care enough to own my issue and help me address it?” In a world of artificial […]
When you read the word “influence,” what comes to mind? Advice? Mentoring? Svengali? An unhappy baby on an airplane? Influence is the capacity to have an effect on the character, development, or behavior of someone or something. As leaders of ourselves or others, we have the ability to influence. It seems that influence, with the […]
The company was a leader in the market, with technological advances that had deep impact on its customers. It attracted great employees, who were eager to be part of its future. The Rock Star Salesperson One of the company’s new hires was a salesperson who was considered a rock star. With a strong track […]
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