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Growth and profitability: Ask any business owner or CEO what is most important to the viability of their company, and they will likely mention these words. Then ask, “How do you grow your business and create profit?” You will get answers such as… “Marketing – it’s all about marketing!” “Quality – you must have a […]
No matter our role we each have ample opportunity to communicate with people. We get to talk about facts, figures, feelings, faith and more, but there is a big difference between talking and connecting. Here is a typical scenario Jim and Judy (names changed to protect the non connecting) work in a fast […]

In today’s business climate, there really are just two types of business – big businesses capitalizing on the high volume, low cost model; and small businesses based on relationships. If your business is not the size of Walmart, for example, you’re not going to be able to compete on cost. But where you can […]

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