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In our last article, we talked about respect. One tenant of respect is to exceed expectations – always give people more than they bargain for. Companies who do that stand out. Zappos comes to mind. They deliver shoes…but they deliver them about as fast as anyone anywhere delivers anything. And then if you don’t […]
This is without a doubt one of the busiest times of the year, especially if you are a business owner. You’ve just spent December wrapping up a year, squeezed in two major holidays, and now that it’s January, you must be ready to race full speed ahead. The gate has opened, and if you […]
It starts the moment you are born…that shocking smack that welcomes you into the world. Now we all know that doctors do that for a reason – so the baby will be forced to take that first breath on its own. So while the baby is wailing, everyone else in the room is rejoicing. […]
I am blessed to know some of the most talented and skilled people in the world. Their abilities amaze me. Some are artistic, like a coaching client who is a syndicated cartoonist, now putting his talent to work in a very meaningful way. Or my friend Scott Stearman, who captures expression in […]
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