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In a day where “hard travel” means a delayed flight or long lines at the airport, it is hard to imagine what the pioneers of yesteryear endured in their travels to the Western frontier. We get a sense of what it was like in the old western movies, but only a sense. In the […]
If you had to define the core of business, it would be the art of getting things done in service to others, and making a profit in doing so. It is pretty simple, really – serve others and make a profit so you can continue to serve others. “Others” in this case includes leaders, […]

“My best employee just left to work for my competitor. He said he did not feel that his work here was valued and appreciated. I don’t understand that at all…we gave him a significant pay raise last year!” This is the lament of a leader who does not understand fully the language of giving […]

“This ________ is draining me! I can’t wait for my vacation!” “I don’t like dealing with _____.” “I find it annoying when my teammate ________.” “When I _________, time just flies! I worked right through lunch without realizing it.” “My favorite part of my work is _________.” “When my team and I ________, we […]

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