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Boxes are great inventions. They can hold just about anything – from mementos to gifts to files to refrigerators! On the other hand, they can become depositories for indecision, which is often why, when folks are moving, they come across several “mystery” boxes from previous moves. Just as a household needs boxes, businesses […]
We have all had days when our course was changed – for better or for worse – by an encounter with just one person. Stop at the coffee shop on your way to the office and receive stellar service with a smile, and your day is off to a great start. (Granted, […]
Fräulein, we cannot possibly meet that deadline!” I remember well my German friend who uttered those words to me when we encountered some major obstacles in the operations setup for a location in Germany. I replied in typical New York fashion, “My friend, I’m just one of those crazy Americans who believes that […]
We’ve all heard the line: “What we have here is a failure to communicate”. This is loosely quoted from the old movie Cool Hand Luke. I smile when I hear that line – and will admit to having used it myself. I guess you could call me Cool Hand Deb. Actually, I’m more like the […]
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