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It would be great if every business ran like clockwork, with no issues or problems of any kind. But I can tell you from decades of experience in many facets of many businesses – this ideal is far from reality. Not for any business…not even for the one you are thinking of right now […]
True or False? A leader must be an expert in every part of the business. A leader must have hands-on experience in each part of the business. A leader must be the smartest person in the room. The answer to each of these is… False. While it is a plus if a leader has deep […]
It is the irony of the technical age: we are more connected than at any time in history; yet more disconnected than ever. Someone recently called a major retailer. After being on hold for a considerable amount of time, waiting for the correct department to answer, she drove to the location…all the while still […]
Today’s leaders move fast. The combination of business, technology, and worldwide competition makes it essential for success. Speed reigns when responding to requests for proposals, jumping on new opportunities, and completing projects in a timely manner. But speed can also be a major liability if it means important details are overlooked – or worse, […]
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