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December 2011. That was when I left a company that had been like family for decades to begin my own business. It was also the time when I said goodbye to one of the most influential mentors in my life, career, and management, Al Berg. Al was the visionary who partnered with two associates to […]
“How much longer will I have to wait in this line?” It is a question people ask themselves daily as they wait in line for food service, airport security clearance, making a purchase, or sending a package. Even in online business, customers who purchase are asking, “How long do I have to wait?” In […]
For some, delegating comes easily. For others…not so much. You may have seen the commercial where one person says to another something along the lines of, “Can you find me a qualified plumber, check out three references, negotiate the best rates, and schedule him or her to come next Tuesday?” And then the delegator […]
You are a leader. In terms of delivering results to the outside consumer (or client) and investors, you have a six-fold responsibility on the inside of the organization. Build an “A” team. Set vision and goals. Communicate vision and goals. Create a solid plan. Execute the plan. Obtain results. This six-fold responsibility is simplistic. […]
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