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This is the story of a highly successful businessman – intelligent, driven, and infectiously charismatic. He was loved and respected by thousands. His diagnosis with a brain tumor sent shockwaves through all who knew him. But to a person who worked with him, it was one quiet act that resonated more than any other. He […]
Marketing and sales professionals know that success hinges on three words: Know, like, and trust. The goal of marketing is, essentially, to establish a trusting relationship. And that leads to sales. The same holds true in leadership. Leaders who are known, liked, and trusted by their people are much more effective leaders. And trust leads […]

Culture is a bit like the wind. You can’t see it or define it physically, but you certainly can feel and see its impact. Wind can be a cooling breeze or a roaring tornado, depending on how it is affected by internal and external forces. You can see the impact of culture in many settings. […]

“What was your favorite decade?” a young person asked an elderly person, now in her ninth decade of life. The young person expected that one of the decades of carefree times and financial ease would have been chosen; but that was not the case. Instead, the elderly woman said the hardest decade was also her […]

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