Teamwork

The Big Five Keys for Dealing with Difficult People

July 6, 2022

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The Big Five Keys for Dealing with Difficult People

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When it comes to leading people, there will be challenges. But those challenges often come because we don’t understand the other person. We don’t understand how they think and work or how they are motivated. And if they don’t think and work like we do, it can be frustrating. Applying our own methods of motivation to someone who is not like us could have the opposite effect.

We begin to think of them as difficult people when, in fact, we may just be having difficulty understanding them. John Maxwell offers a key for understanding “difficult people.”

He calls this “The Big Five.”

Listen here as he explains “The Big Five”. If you are dealing with a difficult person, run through this filter. You will undoubtedly find they are not so difficult as you first imagined. In fact, once you understand them better, you will actually enjoy working with them.

Once you know The Big Five, the action is clear:

“Lead according to their dream, coach according to their weakness, mentor according to their potential, delegate according to their strengths, and relate according to their personalities and their temperaments.” – John C. Maxwell

Take some time to listen to this powerful lesson. (Click here.)


As the CEO of Strength Leader Development, Deb Ingino is a highly sought-after international executive mentor, coach, trainer, and speaker. Deb is well versed in global business operations and helps business leaders and their teams to discover and leverage their strengths, so they can create highly collaborative teams that deliver great results. With a refreshingly direct style, and using the Maxwell Method, Deb helps leaders and teams to deliver profitable results. Connect with Deb to learn more about her mentorship and coaching programs to equip you with advanced strategies to elevate your results.

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